Top-Up eSIM

Running low on data? Here's how to stay connected.

AirSims offers a quick self-service top-up option, plus two simple alternatives if you need them.

ℹ️ Before topping up, you can check how much data and time you have left by following this easy 2-step guide .

⚡ OPTION 1 – Self-Service Top-Up

✅ Available 24/7   |   ✅ Fully Automated   |   ✅ No Waiting

⛽ Open Self-Service Portal →

1. Log in to the email account you used when purchasing your eSIM.
2. Find your original eSIM email (the email with the QR code).
3. Open the email and click the self-service link shown in the email, or use the button above if you don't have immediate access to your email.

4. Select the data amount and number of days you want to add.

5. Click Purchase Top-Up Package and complete payment.

✅ Once payment is successful, your data and days are added automatically — no changes needed on your phone.

ℹ️ Prices may initially display in USD. Checkout automatically adjusts to your preferred currency.

⚠️ Expired eSIMs and Day Pass (Unlimited) plans cannot be topped up.

FULL MANUAL TOP-UP – Step-by-Step

1. ✅ Purchase a new eSIM for the same country or region with the data amount you need.
2. ⛔ Do not install the new eSIM.
3. ✅ Contact us via live chat or our contact page and tell us it's a manual top-up request.
   
   To speed things up, please include your eSIM ICCID or order number if available.
4. 📲 Between 9:00 AM – 10:30 PM (Melbourne/Sydney Time), our team will apply the top-up and notify you once completed.

👍 That's it — no reinstallation and no setting changes needed.

ℹ️ Applies to standard data plans only. Day Pass (Unlimited) plans cannot be topped up or extended. If you need assistance, please contact AirSims Support.

Updated 15 January 2026

Reviewed and Updated 21-June-2026