Your eSIM Self-Service Page Is Here - Everything in One Place!

Your eSIM Self-Service Page Is Here - Everything in One Place!

Managing your eSIM just got a whole lot easier 🙌
We’ve updated our self-service page to be your one-stop hub for everything related to your AirSims eSIM - no digging, no confusion, no waiting. While still keeping app-less 🔒

Whether you’re travelling, topping up or just checking details, it’s all now available in one clean, easy-to-use page ✨

⚡ 2 easy steps:

  1. Go to your email and find the eSIM email (the email with the scannable QR code)
  2. Click on the "View eSIM" button or link (example below)


📱 What Can You Do on the New Self-Service Page?

🧾 View Your eSIM Details

Quickly see your eSIM description, so you always know which plan you’re using and what it’s designed for.

📊 Check Data & Days Remaining

No more guessing! You’ll receive friendly usage alerts at 50%, 80% and 90% of your data, giving you peace of mind while travelling and the ability to instantly view your:

  • Remaining data
  • Days left on your eSIM

Perfect for planning your next top-up before you run out ⏳

🔄 Top Up in Seconds

Need more data or extra days?

  • Top up your existing eSIM
  • Keep the same eSIM - no reinstall needed
  • Get back online fast ⚡

📲 Express Install Options (iOS & Android)

We’ve made installation more flexible than ever. Choose the method that works best for you:

  • 📸 QR Code install (classic & reliable)
  • 🔗 Automated install links (fast & simple)

Available for both iOS and Android devices.

⚙️ Technical eSIM Details (When You Need Them)

All the important behind-the-scenes info is now easy to access, including:

  • ICCID (great for figuring out what eSIM is loaded and troubleshooting)
  • Alternate order number (in-case you loose original order number)
  • Local network operator (so you know which local towers your phone is connecting to).
  • IP breakout location (Where web traffic is being routed)
  • Countries supported 🌍

🆘 Need Help?

You’re never on your own. The self-service page includes a direct link to our support page, so help is always just a click away.

Visit: airsims.com.au support


✅ Why You’ll Love It

  • ✔ One page
  • ✔ No waiting
  • ✔ Easy to understand
  • ✔ Designed for travellers

We built this update to save you time and make managing your eSIM stress-free, wherever you are in the world 🌏

Happy travels & happy connecting! ✈️📶

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