Your eSIM Self-Service Page Is Here - Everything in One Place!
Managing your eSIM just got a whole lot easier 🙌
We’ve updated our self-service page to be your one-stop hub for everything related to your AirSims eSIM - no digging, no confusion, no waiting. While still keeping app-less 🔒
Whether you’re travelling, topping up or just checking details, it’s all now available in one clean, easy-to-use page ✨
⚡ 2 easy steps:
- Go to your email and find the eSIM email (the email with the scannable QR code)
- Click on the "View eSIM" button or link (example below)
📱 What Can You Do on the New Self-Service Page?
🧾 View Your eSIM Details
Quickly see your eSIM description, so you always know which plan you’re using and what it’s designed for.
📊 Check Data & Days Remaining
No more guessing! You’ll receive friendly usage alerts at 50%, 80% and 90% of your data, giving you peace of mind while travelling and the ability to instantly view your:
- Remaining data
- Days left on your eSIM
Perfect for planning your next top-up before you run out ⏳
🔄 Top Up in Seconds
Need more data or extra days?
- Top up your existing eSIM
- Keep the same eSIM - no reinstall needed
- Get back online fast ⚡
📲 Express Install Options (iOS & Android)
We’ve made installation more flexible than ever. Choose the method that works best for you:
- 📸 QR Code install (classic & reliable)
- 🔗 Automated install links (fast & simple)
Available for both iOS and Android devices.
⚙️ Technical eSIM Details (When You Need Them)
All the important behind-the-scenes info is now easy to access, including:
- ICCID (great for figuring out what eSIM is loaded and troubleshooting)
- Alternate order number (in-case you loose original order number)
- Local network operator (so you know which local towers your phone is connecting to).
- IP breakout location (Where web traffic is being routed)
- Countries supported 🌍
🆘 Need Help?
You’re never on your own. The self-service page includes a direct link to our support page, so help is always just a click away.
Visit: airsims.com.au support
✅ Why You’ll Love It
- ✔ One page
- ✔ No waiting
- ✔ Easy to understand
- ✔ Designed for travellers
We built this update to save you time and make managing your eSIM stress-free, wherever you are in the world 🌏
Happy travels & happy connecting! ✈️📶
